Contact Us

For general questions about TradeWx or this website, or for help with using any of the tools available on this site, please contact TradeWx Customer Service:

TradeWx Customer Service

Available 24x7

+1 (814) 235-5410


For questions related to the market such as about a particular trade or settlement, please contact Cantor Exchange Participant Support:

Cantor Exchange Participant Support 

Available from Sunday 6:30PM ET to Friday 4:00PM ET

+1 (212) 829-5440


For general inquiries about Cantor Exchange, please contact Cantor Exchange Customer Service:

Cantor Exchange Customer Service

Available Monday through Friday, 9:00AM ET to 5:00PM ET

+1 (877) 300-4555



TradeWx is an independent software vendor that provides technology to let you connect to premier weather markets that you can use for financial protection. Connection via Tradewx for trading is available for exchange weather products specific to the 2016 Atlantic Basin tropical storm season.